Terms and Conditions
1. Who we are
We provide manual construction takeoff services to trade contractors and subcontractors operating in the UK. By submitting a drawing to us, you agree to these terms in full.
2. The service
We receive construction drawings submitted by email and return a structured takeoff document listing walls, doors, windows, spaces, and their associated dimensions. Each takeoff is reviewed by a human operative before delivery. We do not provide structural or engineering advice, quantity surveying certification, or any document that constitutes a formal bill of quantities for tendering purposes.
3. Placing an order
An order is placed when you email a drawing to info@quanttakeoff.com. We will confirm receipt by reply. If we identify that a drawing is illegible, incomplete, or unsuitable for takeoff, we will notify you before commencing work and no charge will apply for that submission. We reserve the right to decline any order at our discretion without being required to give a reason.
4. Payment
Payment is due upon receipt of your invoice. We accept card payments via our payment link. Work on subsequent orders may be paused where a prior invoice remains unpaid beyond 14 days. We reserve the right to charge statutory interest on overdue balances. All prices are quoted exclusive of VAT unless stated otherwise.
5. Turnaround and delivery
Our standard turnaround is under two hours for a single-sheet drawing submitted during UK business hours (Monday to Friday, 08:00–18:00 excluding bank holidays). Turnaround times are estimates and not contractual guarantees. We will notify you promptly if a delay is anticipated. Delivery is by email reply to the address from which the drawing was submitted.
6. Accuracy and limitations
We exercise reasonable care and skill in producing each takeoff. Our output is only as accurate as the drawing provided. We do not guarantee that our takeoff will match any other takeoff produced from the same drawing, as measurement conventions and scope interpretations may vary. You are responsible for reviewing the output before relying on it in a bid. We accept no liability for losses arising from errors in a drawing we were not notified of, or from your failure to review the delivered output.
7. Your responsibilities
You must ensure that you hold the right to share any drawing you submit to us including any necessary permission from the architect, design team, or client. You must not submit drawings subject to confidentiality obligations without authorisation. You are responsible for reviewing all output within 48 hours of delivery and raising any concerns promptly in accordance with our Refund Policy.
8. Intellectual property
The takeoff document we deliver to you is yours to use for the purpose for which it was commissioned. You may not resell, redistribute, or represent our output as your own proprietary work. We retain the right to use anonymised takeoff data in aggregate to improve our service accuracy, unless you include the words "no training" in your submission email.
9. Data protection
We collect and process your name, email address, and submitted drawings solely for the purpose of delivering the service. We do not sell or share your personal data with third parties except where required by law. Drawings are retained for up to 12 months for dispute resolution purposes and then deleted. You may request deletion of your data at any time by emailing info@quanttakeoff.com.
10. Limitation of liability
To the fullest extent permitted by law, our total liability to you arising from any order shall not exceed the amount paid for that order. We are not liable for indirect, consequential, or economic losses including lost profit, lost contracts, or bid failures. Nothing in these terms excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
11. Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your submission applies to that order. Continued use of our service after an update constitutes acceptance of the revised terms.